Frequently Asked Questions
Everything you need to know about your Sally Hansen order and nail care routine.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy for beauty products?
We offer a 30-day return policy for unused and unopened products. Due to hygiene standards, we cannot accept returns on items that have been opened or used.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to bring our nail care solutions to more countries soon.
Are Sally Hansen products cruelty-free?
Sally Hansen is committed to the elimination of animal testing. We do not test our products or ingredients on animals, nor do we delegate this task to others.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How long does the Miracle Gel manicure last?
Our Miracle Gel system is designed to provide up to 8 days of color and shine when used with the Miracle Gel Top Coat, without the need for a UV lamp.